Shoutout Digital & Virtual Colleague · Australia (Remote)

Lead day-to-day operations and delivery across a remote digital marketing environment supporting paid media, organic social, creative, web, client services, HR, and recruitment across multiple client accounts.

Built and maintain campaign trackers, operational dashboards, Notion databases, task boards, and reporting systems that give specialists and leadership clearer visibility over campaign status, priorities, deadlines, blockers, and follow-ups.

Coordinate cross-functional work between account managers, strategists, designers, video editors, web specialists, and advertising teams to keep campaigns and client deliverables moving, surface issues early, and reduce missed handoffs or unclear ownership.

Support campaign and marketing workflows through scheduling, launch coordination, status tracking, quality checks, reporting, and process documentation. I also build internal tools and AI-assisted workflows to reduce repetitive work, improve consistency, and make day-to-day delivery more efficient.

Work closely with leadership and specialists to troubleshoot operational gaps, improve processes, and introduce more scalable and cost-effective ways of working.

DVIT · Quebec, Canada (Remote)

Helped scale a remote startup from 5 to 15+ team members by building the operational structure needed to support recruitment, onboarding, reporting, documentation, and day-to-day delivery.

Created company SOPs, dashboards, trackers, reporting systems, and internal workflows from the ground up to improve visibility, accountability, and follow-through as the team expanded.

Coordinated priorities across different functions, supported team training and process improvements, and worked closely with leadership on operational decisions, problem-solving, and implementation.

Promoted from HR Manager within six months after taking on broader ownership of systems, team coordination, and operational improvements.

EDS Manufacturing, Inc. – YAZAKI · Philippines

Managed high-volume recruitment, workforce coordination, employee relations, and administrative operations within a 10,000+ employee organisation.

Built trackers, dashboards, and reporting tools for leadership to simplify monitoring, improve visibility, and reduce manual tracking across HR and operational processes.

Trained in Kaizen, continuous improvement, and Japanese operational practices, which I later applied to workflow and process improvements.